Billing Questions

What is Millenicom’s payment policy?
Millenicom charges the monthly payment on the first day of each month with no additional taxes or fees automatically by credit or debit card.

What forms of payment do you accept?
Millenicom allows debit and credit card payments using American Express, Discover, MasterCard and Visa.

How do I contact the billing department?
Millenicom’s Billing Department can be reached at 800-996-1285 (M-F, 8:00 am PST – 5:00 pm PST) or by email at billing@millenicom.com. Customers can also generate a “ticket” in the Members Center.

How do I cancel my account?
It is necessary to provide a confirmable method of discourse in order to terminate an account. The preferred method is to email billing@millenicom.com from the email address we have on record for the clients account and with a clear statement of intention that includes the account holder’s name. Clients can also generate a “ticket” in the Members Center.

How do I update my billing information on line?
Clients can go into the Members Center by logging in on the Millenicom home page and update all account information there.

My Account

How do I upgrade my account?
It is necessary to provide a confirmable method of discourse in order to modify an account. The preferred method is to email billing@millenicom.com or sales@millenicom.com from the email address we have on record for the clients account and with a clear statement of intention that includes the account holder’s name. Clients can also generate a “ticket” in the Members Center.

Troubleshooting

How do I contact the technical support department? The best method to contact Millenicom support is by phone at 1-800-996-1285 (M-F, 8:00 am PST – 5:00 pm PST).

 

What Does Tomorrow Look Like?™